Return & Exchange Policy

1. Exchange Policy

·       Size Issue & Design Change: Exchange possible. For design exchange, a credit note valid for 3 months will be issued. 

·       Time Frame for Exchange: Must apply within 2 days after receiving the package.

·       Procedure: Product must be unused, with original tags and labels. We will arrange FREE pickup from our end. The exchange process takes 12-15 business days. 

·       Limitation: Items exchanged or purchased with a credit note are not eligible for further returns or exchanges. Exchange is a one time process

·       Custom Orders: No return/exchange for custom orders. These must be prepaid.

·       Fitting Issues: Margins up to 3 inches are available for minor fitting adjustments.

·       Combo Deals: No Exchange for Combo Deals.

2. Return Policy

·       Applicable Conditions: Only for defective or damaged products (unboxing video is required). 

·       Time Frame for Returns: Must inform within 2 days after receiving the package. We will arrange FREE pickup from our end. 

·       Credit Note: A credit note valid for 3 months is issued; no refunds to the source account.

3. Cancellation Policy

·       Prepaid Orders: No cancellations allowed.

·       Cash on Delivery (COD): Cancellation within two hours of placing the order. No cancellations accepted after this period.

4. Refund Policy

·       Refunds to Source Account: There are no refunds to the source account against sold merchandise. A credit note valid for 3 months validity is issued in case of return/exchange.

Contact Information

·       For exchanges or returns, please submit your request here.

·       Email us at contact blushnaazfashions@gmail.com